Civil Aviation Authority Pension Scheme
The Civil Aviation Authority Pensions Scheme (CAAPS) continually works to ensure that its members are protected from fraud and to ensure that the scheme is as robust as possible for the benefit of all its members
As part of its overall due diligence CAAPS undertakes a random annual sampling of its members living outside of the UK to ensure that their database and records are accurate and to ensure benefits are being correctly paid
Whilst there is no suggestion that CAAP members are in any way at risk of fraud, the fact is, that within the pensions industry as a whole, the most at risk category are UK expatriates
The CAAPs annual audit is designed to both protect you as an individual and the scheme as a whole and accordingly if selected, we hope you will willing participate in the process
HELPING PROTECT BENEFITS
Our role with CAAPS
GHT is currently undertaking its fourth annual audit of pension members living overseas and is the process of making appointment times
Should you have received a letter from CAAPS and wish to book a time please feel free to contact us here
Otherwise we will be emailing all selected members with suggested times and dates and we look forward to hearing from you
Frequently asked questions regarding the annual audit
If CAAPS have written to you then we will be in touch by email to suggest a time and date for you to receive a telephone call from us
It maybe that the suggested time is not suitable and we will of course do all we can to accommodate you, however please bear in mind we have a large number of CAAPS members to schedule and as such it helps if you have more than one alternative date
The selection process is undertaken by CAAPS. Your inclusion is purely on a random basis and is not in any way a reflection of your individual circumstances
CAAPS provide us with information that helps us identify you as a pension member which we will use to verify you when we call
In addition, we will ask you some questions relating to your previously employment and so forth that only a genuine member would be able to answer
The entire process should take no more than five minutes, is totally noninvasive and will not require you to divulge any personal or financial details whatsoever
We aim to make the entire exercise as easy as possible and in the event you have particular questions or need us to pass comments back to CAAPS we will happily assist
Given that the annual exercise can last for many weeks and with the co-ordination of so many differing times zones CAAPS does not have the necessary manpower
By outsourcing the project the scheme is able to provide a cost effective solution for the audit required by the trustees that would otherwise take CAAPS staff away from their normal duties
By using GHT the scheme receive an unbiased service and is able to accommodate the time differences associated with pension members living overseas which means they are not required to fit in to standard UK office hours
We understand that you may not always be able to keep to the time and date agreed and we will always help reschedule where possible
It is important that let us know in advance but should something unexpected occur on the day then simply drop us an email and we will reply with an alternative time and date
HAVE A DIFFERENT QUESTION?
Please feel free to ask us anything
You can send an email by clicking here
Or you are welcome to call us on +44 (0) 1280 416000
(UK office hours - 8.30am to 6.30pm Monday to Friday)
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